Support

Please review our answers to the most common questions or browse our comprehensive Knowledgebase before contacting our support team:

Cheeky Monkey Live Network Status Information

To check for any known problems on our network, please visit our Live Network Status Information page.

Contact Cheeky Monkey Hosting

If the information provided does not answer your question, please Contact Us.

Office Hours

  • Our business/support hours are 9am-5pm, Monday to Friday. After hours technicians are available for urgent service related matters.

Local Support

  • We offer free unlimited email support. Data Centre is staffed and secured 24/7.

24/7/365 Monitoring

  • Our Servers and Network is continuously monitored by server engineers who are on site 24/7/365 minimising any interruption to your website.