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Template-Help

24/7 live chat and ticket support is only for those customers requesting template support. If you have not purchased one of our website templates and do not require template support, please visit our Cheeky Monkey Support Centre.

Please check Frequently Asked Questions for more info

Knowledgebase and Documentation

Website Template customers are provided with lifetime e-mail and ticket system support:

Technical Support

Website Template customers are provided with 24/7 live chat support:

Contact Template-Help
Billing Questions: billing@template-help.com

Office Hours
Cheeky Monkey Hosting's
business hours are 9am -
5pm, Monday to Friday. After
hours technicians are
available for urgent service
related matters.

Support
Cheeky Monkey Hosting does
not offer telephone support.
Instead, our low overhead
structure allows us to pass
on massive savings and great
prices to clients.

24/7 Network Monitoring
The Cheeky Monkey Servers
and Network is monitored by
Qualified Technicians 24/7 -
ensuring uninterrupted
access to your Web Site.

* Check our Support pages
for answers to the most
common questions.
* Network Status Information

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Ticket Support

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